Privacy Policy
Your privacy is important to us. This policy explains how Insoer collects, uses, and protects your personal information when you use our services.
Last Updated: December 2024
1. Information We Collect
Personal Information
When you contact us for manufacturing services, we may collect:
- Name, company name, and job title
- Email address and phone number
- Business address and shipping information
- Product specifications and technical requirements
Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and browser information
- Pages visited and time spent on our website
- Device type and operating system
2. How We Use Your Information
Manufacturing Services
- Process and fulfill your manufacturing orders
- Provide technical support and product consultation
- Conduct quality control and batch traceability
- Arrange shipping and logistics coordination
Business Communications
- Respond to inquiries and provide quotations
- Send product updates and technical information
- Maintain ongoing business relationships
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
Service Providers
- Shipping and logistics partners for order fulfillment
- Quality certification bodies for ISO compliance
- Payment processing services for transactions
Legal Requirements
We may disclose information when required by law, regulation, or legal process, or to protect our rights and the safety of our operations.
4. Data Security and Protection
We implement appropriate security measures to protect your personal information:
Technical Safeguards
- Encrypted data transmission
- Secure server infrastructure
- Regular security updates
Administrative Controls
- Limited access to personal data
- Employee privacy training
- Confidentiality agreements
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Update
Request access to your personal information and update any inaccuracies.
Data Deletion
Request deletion of your personal information, subject to legal and business requirements.
Opt-Out
Unsubscribe from marketing communications while maintaining essential business communications.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience:
Essential Cookies
Required for basic website functionality and security.
Analytics Cookies
Help us understand website usage and improve our services.
Preference Cookies
Remember your settings and preferences for future visits.
7. International Data Transfers
As a manufacturer serving Belt & Road Initiative countries, we may transfer your information internationally. We ensure appropriate safeguards are in place:
- Data processing agreements with international partners
- Compliance with applicable data protection laws
- Secure transmission protocols for cross-border data transfer
8. Data Retention
We retain your information for different periods based on the type of data and business requirements:
Contact Us About Privacy
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Privacy Officer
Email: privacy@insoer.com
Phone: +86-577-8XXX-XXXX
Business Hours: 9:00 AM - 6:00 PM (GMT+8)
Mailing Address
Insoer Manufacturing Co., Ltd.
Privacy Department
Wenzhou, Zhejiang Province, China
We will respond to your privacy-related inquiries within 30 days. For urgent matters related to data security, please contact us immediately.
This Privacy Policy may be updated periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes through our website or direct communication.