LEGAL INFORMATION

Privacy Policy

At Insoer, we are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive policy outlines how we collect, use, and safeguard your data.

Last Updated
January 2024

Information We Collect

We collect various types of information to provide you with the best manufacturing services and support.

Personal Information

  • Name and contact details
  • Email address and phone number
  • Company name and business address

Business Information

  • Fastener requirements and specifications
  • Quantity needs and project timelines
  • Industry and application details

Technical Data

  • CAD files and technical drawings
  • Material specifications
  • Custom manufacturing requirements

Website Usage

  • IP address and browser information
  • Pages visited and interaction data
  • Device and location information

How We Use Your Information

Your information helps us deliver exceptional manufacturing services and maintain strong business relationships.

Primary Uses

Quote Processing

Process quote requests and provide accurate pricing for custom manufacturing

Technical Support

Provide engineering consultation and product selection guidance

Order Processing

Manufacture products to specifications and arrange secure shipments

Quality Assurance

Maintain quality control and provide product traceability

Secondary Uses

Product Updates

Share new product catalogs and manufacturing capabilities

Process Improvement

Enhance manufacturing processes and service delivery

Legal Compliance

Meet regulatory requirements and industry standards

Relationship Management

Maintain and strengthen business partnerships

Data Protection & Security

We implement comprehensive security measures to protect your personal and business information at every stage.

Technical Safeguards

  • SSL/TLS encryption for data transmission
  • Secure servers with advanced firewalls
  • Regular security audits and updates
  • Encrypted database storage

Access Controls

  • Role-based access permissions
  • Multi-factor authentication
  • Employee confidentiality agreements
  • Regular staff security training

Data Management

  • Regular automated backups
  • Data retention policies
  • Secure data disposal procedures
  • Incident response protocols

ISO 9001 Certified Security Standards

Our data protection measures align with international quality management standards, ensuring your information receives the same level of precision and care as our manufacturing processes.

18 Years Security Experience
Zero Data Breaches
24/7 Monitoring

Information Sharing Policy

Insoer maintains strict controls over information sharing. We never sell, trade, or rent your personal information to third parties.

Our Commitment to Privacy

We do not sell, trade, rent, or otherwise transfer your personal information to third parties for marketing purposes. Your data is used exclusively for business operations and service delivery.

Limited Sharing Circumstances

Service Providers

Trusted logistics partners for shipping and delivery purposes only

  • • International shipping companies
  • • Customs clearance agents
  • • Quality inspection services
Legal Requirements

When required by law or to protect our legal rights

  • • Government regulatory compliance
  • • Court orders or legal processes
  • • Export/import documentation
Business Continuity

In case of merger, acquisition, or sale of business assets

  • • Customer notification required
  • • Same privacy standards maintained
  • • Opt-out options provided
Your Consent

When you explicitly authorize information sharing

  • • Joint venture partnerships
  • • Third-party integrations
  • • Marketing collaborations

Your Privacy Rights

You have comprehensive rights regarding your personal information. We make it easy to exercise these rights.

Access

View all personal data we have collected about you

Correction

Update or correct any inaccurate information

Deletion

Request removal of your personal data

Portability

Export your data in a structured format

How to Exercise Your Rights

Email Request

Send your request to our privacy team

Quick Response

We respond within 48 hours

Secure Process

Identity verification for protection

Questions About Your Privacy?

Our privacy team is here to help. Contact us for any questions about this policy or to exercise your rights.

Privacy Team

Direct line to our privacy specialists

privacy@insoer.com
Response within 48 hours
Available in English & Chinese

Our Location

Visit our manufacturing facility

Wenzhou, Zhejiang Province, China
1800m² Manufacturing Facility
Monday - Friday: 8:00 AM - 6:00 PM
Policy Updates

We'll notify you of any significant changes to this privacy policy

Last Updated
January 2024