Frequently Asked Questions
Welcome to our FAQ page for Portable Power Stations. Here are some of the most common questions we receive from our customers, along with their answers. If you don’t see your question answered here, please feel free to contact us for more information.
We can ship in 3 days if ship from oversea warehouse.
Modular Portable Power Station products have acquired UN38.3, CE, FCC, UL and PSE certificates, which is able to satisfy most country’s importing requirements.
Yes, but there is a minimum order quantity required.
We have long-term cooperated forwarders who are professional at battery shipment.
Our Portable Power Stations come with a 1-year warranty, and we offer additional extended warranty options.
Insoer solar power station can power most of the home appliances, it also depends on the output power of Bluetti power stations.
The portable power station has no UPS function, while the home systems has UPS function
Yes, we have solar panels, we can recommend you suitable solar panels.
Yes. Let me know the specific customization requirements and I will get back to you as soon as possible.
We have overseas branches can provide repair and replacement.
Yes, our portable power stations are designed to be compatible with a wide range of devices, including CPAP machines, electric drills, electric coolers, portable oxygen machines, and more. Please refer to the product specifications for details on compatibility.
It is recommended to store the power station in a charged state and recharge it regularly. After each use, make sure to charge it to its full capacity. The power station can also be recharged with a 50-watt 12-volt solar panel or even jump start a car.
If you encounter any technical issues with your portable power station, such as not charging above two bars or not powering down, please contact our customer support team for assistance.
Your portable power station may come with a DC adapter cable and built-in power strip. However, if you require additional accessories, you can purchase them separately. Please refer to the product manual for more information.
Yes, our portable power stations are designed for various usage scenarios, including camping and outdoor activities. However, please check with your airline regarding their specific regulations for carrying portable power stations in checked luggage, as different airlines may have different policies.